At Ivan Living, we are committed to providing you with a seamless shopping experience, including timely and reliable shipping of your orders. This Shipping Policy outlines the terms and conditions related to the shipping of your purchases.
We currently ship to insert list of countries or regions, e.g., the United States, Canada, etc. If you are located outside of these areas, please contact us for assistance.
Orders are typically processed within 7-10 business days. You will receive a confirmation email once your order has been shipped, along with tracking information.
We offer the following shipping methods:
Shipping costs are calculated at checkout based on the weight of your order and the selected shipping method. Orders over 40 may qualify for free standard shipping.
If your order is not delivered within the estimated timeframe, please contact us at [email protected] for assistance. We will work with the shipping carrier to resolve any delivery issues.
If your order arrives damaged or is lost in transit, please contact us within 3 working days of delivery for assistance. We will investigate the issue and may offer a replacement or refund.
If you need to make changes to your order after it has been placed, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to accommodate changes.
We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated effective date.
For questions or concerns regarding shipping, please contact us at [email protected].
